About this role
About the Role
The DOA is offering Registry Clerk positions responsible for providing registry counter services, handling enquiries, and managing incoming and outgoing correspondence. The role also involves maintaining effective filing and record management systems, registering and dispatching mail, and operating office equipment related to registry functions, including the franking machine. What You'll Do
-
Provide registry counter services and assist clients
-
Attend to telephonic and other enquiries
-
Receive and register hand-delivered mail/files; handle incoming and outgoing correspondence
-
Receive, sort, register and dispatch all mail; distribute notices on registry issues
-
Maintain filing and record management systems; open/close files according to classification
-
Complete index cards for all files; perform storage tracing (electronic/manual) and retrieval
-
Operate registry-related office machines; open and maintain franking machine register
-
Frank mail, record payments, and update registers daily; conduct spot checks on post for private mail
-
Lock post in postbags for messenger delivery; open/maintain remittance register and record valuable articles
-
Hand deliver and sign over remittances to finance; return wrong remittances by registered post with reference numbers
-
Maintain daily records of letters franked; process documents for archiving/disposal; scan electronic files
-
Sort/package files for archives and distribution; compile lists of documents to archive and submit to supervisor
-
Keep records for archived documents What We're Looking For
-
Grade 12 Certificate (NQF Level 4); no experience required
-
Knowledge of registry duties, data capture and ability to operate a computer; understanding of Public Service legislative framework
-
Knowledge of storage and retrieval procedures and general registry workflow
-
Skills in planning and organisation; computer literacy; strong language, verbal and written communication; interpersonal relations; flexibility and teamwork Compensation & Benefits
-
Salary: R228 321 per annum plus competitive benefits