Registered Medical Assistant

Job title: Registered Medical Assistant

About the Role Under clinical supervision, the Registered Medical Assistant assists in the delivery of patient care and treatment according to policies and procedures and Logan Health MA/UAP scope of practice. Provides administrative support and works collaboratively with Physicians, Advanced Practice Clinicians, RNs, LPNs and other department staff to meet the physical, psychosocial, education and spiritual needs of the patient and family.

What You'll Do

• Receive and prepare patients for examinations and treatments according to practice procedures and protocols
• Obtain and record patient histories, vital signs, and other pertinent medical information in the electronic medical record
• Collect laboratory specimens and assist with diagnostic testing as needed
• Prepare rooms, equipment, and supplies for examinations, procedures, and patient care needs
• Assist Physicians and Advanced Practice Clinicians with minor procedures and physical examinations
• Perform minor clinical procedures including suture/staple removal, application of dressings, splints, casts, and related tasks within scope of practice
• Clean and disinfect equipment according to departmental policies and infection control standards
• Assist with scheduling appointments, diagnostic tests, procedures, referrals, and prior authorizations
• Support patient communication through incoming calls and patient portal messages, routing information appropriately to providers and nursing staff
• Maintain accurate documentation and ensure confidentiality in compliance with HIPAA standards
• Participate in departmental meetings, process improvement initiatives, and team collaboration activities
• May perform scribe duties with approved training and validated competencies
• Promote a positive patient experience through professionalism, empathy, teamwork, and excellent communication

What We're Looking For

• Registered Medical Assistant credential required
• Graduate of a CAAHEP or ABHES accredited medical assisting program, OR completion of a medical assistant program accredited by a regional or national accrediting organization recognized by the U.S. Department of Education, including a minimum of 720 clock hours and a 160-hour externship
• Minimum of one (1) year of experience in a clinic or medical practice setting preferred
• Current Health Care Provider CPR certification preferred or must successfully complete prior to completion of orientation
• Medical office experience and medical terminology training preferred
• Working knowledge of anatomy, physiology, pharmacology, laboratory values, medical terminology, aseptic technique, infection control, and patient safety practices preferred
• Knowledge of HIPAA and confidentiality requirements preferred
• Strong critical thinking, organizational, and multitasking skills with the ability to prioritize workload effectively
• Excellent verbal, written, interpersonal, and communication skills
• Ability to work independently and collaboratively within a team environment
• Proficiency with Microsoft Office Suite and ability to learn additional healthcare software systems
• Commitment to professionalism, integrity, empathy, and high-quality patient care
• Must successfully complete all onboarding education, required competencies, and practice within Logan Health MA/UAP scope of practice guidelines

Nice to Have

• CPR certification preferred
• Medical terminology training preferred
• HIPAA knowledge preferred
• Scribe duties with approved training and validated competencies

Compensation & Benefits

• Benefits: Competitive compensation package
• Comprehensive benefits for full-time employees
• Professional development and continuing education opportunities
• Supportive and collaborative work environment
• Access to Logan Health wellness programs and employee discounts
• PRN employees can participate in a matching 401(k) plan and may qualify for hourly differential pay for certain shifts or hours