Regional Quality Manager

Regional Quality Manager – EMEA

ROLE PURPOSE:

The Regional Quality Manager – EMEA is responsible for driving and executing the EMEA Regional Quality Strategy aligned with the OCS and OFC Division Quality Strategy. The role provides primary quality leadership and support to OCS, while also supporting key OFC quality initiatives (limited support). The role ensures that customer, regulatory, and internal quality requirements are consistently met across EMEA manufacturing sites.

This position serves as the primary regional quality leader and customer interface support, partnering closely with Quality Excellence Managers, Engineering, Manufacturing, Supplier Quality, and Operations to enable strong execution, robust quality systems, and continuous improvement across the region.

RESPONSIBILITIES

• Regional Quality Leadership & Strategy

• Drive and deploy the EMEA Regional Quality Strategy, aligned with OCS Division Quality strategy and objectives.

• Provide leadership, coaching, and development for the EMEA Quality organization; build a strong quality culture across sites.

• Act as the single‑threaded quality leader for EMEA, ensuring alignment between regional execution and global strategy.

• Represent OCS and OFC as a member of the EMEA EMM leadership team

• Quality Execution

• Own and execute PQA (Product Quality Assurance) activities across EMEA, including manufacturing and customer‑facing quality engagements.

• Partner closely with OCS Engineering to ensure early and effective quality engagement in NPI, design changes, and manufacturing transfers.

• Drive alignment between Engineering and Quality to ensure robust control plans, specifications, and readiness for customer and regulatory requirements.

• Partner with Manufacturing and Operations to ensure effective quality controls across internal manufacturing.

• Quality Management Systems & Compliance

• Own and maintain the EMEA Quality Management System (QMS), ensuring compliance with Corning, customer, and regulatory requirements.

• Ensure audit readiness and lead/support customer, internal, and regulatory audits within the region.

• Drive standardization and consistent application of quality processes across EMEA sites.

• Customer & Stakeholder Engagement

• Serve as primary support for Quality Excellence Managers interface for EMEA customers, proactively addressing quality needs and escalation management.

• Ensure Corning and OCS specifications meet or exceed customer requirements and support customer satisfaction objectives.

• Lead cross‑functional issue resolution, ensuring timely containment, root cause analysis, and effective corrective actions.

• Metrics, Performance & Continuous Improvement

• Own and track EMEA Quality metrics, including Cost of Quality (CoQ), internal and external quality performance.

• Identify and prioritize improvement opportunities; lead regional quality improvement initiatives.

• Promote continuous improvement methodologies across quality systems and manufacturing operations.

EDUCATION, EXPERIENC AND SKILLS:

• Bachelor’s degree in Engineering or a related technical discipline
• 10+ years experience in Quality Assurance / Quality Management, including 5+ years of manufacturing or plant‑level quality leadership
• Demonstrated experience leading teams and influencing cross‑functional stakeholders in a regional or global environment.
• Demonstrated ability to develop and execute strategy
• Certified Six Sigma Green Belt or Black Belt
• Effective Project Management Skills
• Ability to prioritize and manage multiple activities across multiple locations.
• Strong Communication skills, ability to effectively communicate and interact across all levels.
• Strong command of English language (Written, Verbal, Comprehension)

PREFERRED:

• Advanced degree or quality certification (e.g., ASQ) preferred
• Familiarity with digital quality tools (PLM, ETQ, Power BI)
• Expertise in QMS frameworks (ISO 9001, TL9000) and structured problem solving
• Background in NPI, digital quality tools, or AI driven quality analytics‑driven quality analytics
• Green Belt / Black Belt trained / certified
• Experience in optical communication to include Data center and Co- Package optics

ADDITIONAL INFORMATION:

Travel Requirements:

• 10 - 15% travel, some international

Hours of work/work schedule/flex-time:

• 40 hours/week, Monday-Friday / Hybrid

• A job that shapes a life.

• Corning offers you the total package.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.

• As part of our commitment to your financial well-being, we provide a pension benefit that grows throughout your career.

• Our health and well-being benefits include medical, multi-sport card, company-paid life insurance, paid time off, and an Employee Assistance Program to support you and your family.