Regional Primary Care Practice Administrator

Regional Primary Care Practice Administrator

Responsibilities

• supervising staff
• overseeing clinics
• managing budgets

Requirements

• Bachelor's or master's degree in healthcare administration

• Management

• Business administration

• Health administration, or a related medical field

• Plus 3 years of supervisory experience

• Equivalent supervisory service-delivery experience may substitute

• Technical tools mentioned

• electronic medical recordOSHAAHCACLIAHRSA FQHCUDS

• Job description Top reasons to work for SMA Healthcare:

• Career growth and advancement potential

• Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance

• Tuition Reimbursement

• Paid Personal Leave and Paid Holidays

• 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)

Essential Job Functions:

• Provides direct supervision to assigned staff.

• Responsible for the clinical, administrative, and operational oversight of the assigned program.

• Collaborates with other Directors/Senior Leaders as appropriate for program oversight.

• Develops and implements initiatives for their assigned location.

• Implements and ensures consistent use of the electronic medical record, pursuant to agency policy and procedures.

• Attends required trainings and meetings and relays information to the team.

• Ensures effectiveness and efficiency through the establishment of process and outcome measures.

• Analyzes measurement data monthly and initiates performance improvement activities accordingly.

• Conducts program reviews and ensures compliance with SMA, local, state, and federal guidelines.

• Advances and encourages innovative ideas for improving the overall effectiveness of the program.

• Communicates policies and procedures to assigned personnel.

• Maintains security in alignment with pertinent rules and regulations of governing standards, as appropriate.

• Reviews and writes policies and procedures for alignment with organizational mission, vision, values, and approved clinical techniques; recommends clinical and operational policy revisions as needed.

• Reviews departmental monthly reports and meeting minutes, reviews unusual or complex treatment and operational concerns/complaints made by patients, the public, state, and local agencies.

• Oversees and assists with program budget planning, reviews program expenses, and reviews opportunities for new funding.

• Ensures competent and effective staff by directing their selection, development, training, supervision and on-going evaluation.

• Ensures professional, positive, accurate and effective coordination with internal/external departments/agencies.

• Facilitates and disseminates findings from audits.

• Develop and maintain a successful platform of people, processes, and technology to deliver on our culture and purpose, counsel and coach Office Managers and Team Leads on leadership tactic

• Supervises achievement of overall results for clinics, including team member engagement, provider engagement, patient experience, financial performance, growth, regulatory compliance (such as OSHA, AHCA, CLIA, HRSA FQHC and UDS measures)

• Works with Revenue Cycle Management to ensure practice reimbursement is appropriate, identifying opportunities to enhance reimbursement

• Thorough knowledge of the revenue cycle management process, of governmental and compliance requirements fiscal management, insurance company standards, gaps in care, etc

• Recognize opportunities and work collaboratively to design and implement solutions for clinic operations

• Act as project manager / lead for clinic initiatives, moves, and openings within the region. Individualize each office according to grant/funding parameters

• Meet regularly with clinic leadership (Medical Director, Providers, Office Managers, and/or Team Leads) to provide up-to-date reporting of metrics and solve challenges

• Assist with Physician / APP recruitment to regional clinics

• Collaborate closely with the Medical Director and CNO to ensure program effectiveness and alignment with departmental goals.

• Directly manage Office Managers in the region and teams without Office Managers.

• Provide operational oversight and support to providers (physicians and mid-levels)

• Serve as liaison and oversight for clinic improvements and problem-solving related to IT, Facilities, pharmacy, operations, and other internal and external customers

• Steer clinic growth in conjunction through collaboration with community partners and the marketing team

• Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, an