Regional Managers

Regional Managers

Job Type Full Time Qualification BA/BSc/HND , Professional Certificate Experience 5 - 8 years Location Nairobi Job Field Finance / Accounting / Audit

Responsibilities

• Regional Business Growth: Develop and execute regional business strategies to achieve lending, disbursement, revenue and portfolio growth targets.

• Portfolio Management: Oversee the quality and performance of the regional loan portfolio, ensuring sustainable portfolio growth and effective management of portfolio-at-risk (PAR).

• Collections Performance: Drive collections strategies to improve repayment rates, reduce arrears, minimise defaults and strengthen overall money recovery.

• Multi-Branch Leadership: Provide leadership and performance oversight to Area Managers, Branch Managers and other regional teams, ensuring alignment with corporate objectives.

• Target Achievement: Translate corporate business objectives into measurable regional and branch targets, continuously monitoring performance against set KPIs.

• Market Expansion: Identify new business opportunities, assess market potential and drive customer acquisition, retention and geographical expansion.

• Credit Risk Management: Ensure adherence to credit policies, lending procedures, customer assessment standards and responsible credit practices.

• Operational Excellence: Monitor branch productivity, operational efficiency, cost management and utilisation of available business resources.

• Performance Management: Conduct regular performance reviews, coach underperforming managers and implement structured performance improvement interventions.

• Data Analysis and Reporting: Analyse regional performance reports, identify emerging trends and provide timely management reports with actionable recommendations.

• Compliance and Internal Controls: Ensure branches comply with company policies, regulatory requirements, audit standards and established operational controls.

• People Development: Build a high-performing regional team through talent development, succession planning, coaching and accountability management.

• Skills & Requirements

• Bachelor's degree in Business Administration, Finance, Accounting, Economics, Commerce, Microfinance or a related field.

• A professional qualification in Credit Management, Banking, Finance or Business Management will be an added advantage.

• At least 5–8 years of relevant experience in microfinance, microcredit, banking, lending or financial services.

• At least 3 years in a senior leadership position managing multiple branches, territories or business units.

• Demonstrated experience in managing sizeable loan portfolios and multi-location teams.

• Strong understanding of credit risk, revolving credit products, collections and portfolio management.

• Strategic and commercial leadership.

• Multi-branch operations management.

• Credit and portfolio risk management.

• Advanced analytical and reporting skills.

• Financial and business acumen.

• Performance management and coaching.

• Negotiation and stakeholder management.

• Decision-making and problem-solving.

• Strong communication and interpersonal skills.

• High integrity and accountability.

• Application Closing Date: 2026-11-15