About this role
Regional Logistics Officer, APAC & ME
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Coordinate and communicate with regional planning team & regional logistics team for monthly replenishment & newness shipment arrangement. Ensure the shipments arrive warehouse and launch at markets as per schedule.
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Manage shipments with assigned forwarder, broker and warehouse to ensure timely and efficient cargo handling.
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Prepare and handle the shipping documents with broker and solve custom enquiry if any. Ensure compliance with all regulatory and safety requirements in the shipping and logistics operations.
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Manage replenishment to retail stores with reginal planning & retail team, whole orders as well as orders for sale events.
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Supervise and monitor 3PL warehouse operation teams, ensure 3PL is followed the SOP on operation.
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Maintain 3PL warehouse stock accuracy, manage stock count with corresponding parties, and ensure 3PL organize inventory cycle count.
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Monitor 3PL performance to ensure the transportation quality and control of delivery. Coordinate with planning, sales team and warehouse to ensure on-time order fulfilment to stores.
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Support on Merchandise & non-merchandise delivery for new store opening, store renovation, store closure and sales event.
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Support Marketing team for the product delivery to marketing event as well as the product seeding delivery.
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Manage monthly billing with 3PL & Finance team, ensure billing accuracy and charge as per contract.
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Ensure 3PL provide warehouse reports as per requested, such as inbound summary, outbound summary or non-merchandise inventory report etc.
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Maintain metrics and analyze data to assess performance and implement improvements. Provide logistics cost analysis and 3PL KPI to management team to aid customer service and cost improvements.
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Resolve problems concerning transportation, logistics systems, imports or exports or customer issues.
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Handle order processing in SAP.
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Investigate the non-conformity and incident cases when required
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Perform other ad-hoc duties assigned by Manager
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Minimum 3 years of relevant experience in logistics operation preferably from retail industry
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Responsible, detail-minded and good interpersonal communication skills
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Proficiency in Microsoft Office, Excel and word
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Experience in full set I/E shipping documents
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SAP Knowledge would be an advantage
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Proficiency in written and spoken English & Mandarin
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Fresh graduates with relevant academic backgrounds are welcome to apply
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Immediate availability is highly preferred for this hiring