Regional Field Service Technician – Water Treatment (Municipal)

Job title: Regional Field Service Technician – Water Treatment (Municipal)

About the Role Xylem is seeking a Regional Field Service Technician – Water Treatment (Municipal) to support customers across the U.S. and Canada through installation, startup, troubleshooting, maintenance, and service of advanced municipal water treatment systems. This role involves travel to customer sites and working with complex electrical and control systems to help ensure water systems operate safely and reliably.

What You'll Do

• Travel to customer sites to install, commission, troubleshoot, repair, and perform preventative maintenance on municipal water treatment equipment and systems.
• Work with advanced mechanical, electrical, and control systems; apply strong technical background; communicate effectively with customers; and work independently in the field.
• Collaborate with customers, project teams, and internal support groups to deliver safe and successful project outcomes.
• Manage a travel-heavy schedule, typically Monday and Friday travel with field work Tuesday–Thursday across the U.S. and Canada.

What We're Looking For

• Experience servicing and troubleshooting electrical and mechanical systems in industrial or municipal environments.
• Experience with low- and medium-voltage power distribution equipment, VFDs, conduit, grounding, and three-phase electrical systems.
• Familiarity with PLCs, HMIs, SCADA systems, network troubleshooting, and controls systems.
• Ability to read and interpret P&IDs, electrical drawings, and system layouts.
• Experience with instrumentation such as flow meters, pressure transmitters, level transmitters, and temperature sensors.
• Strong troubleshooting and root-cause analysis skills.
• Ability to perform startup, commissioning, functional testing, and preventative maintenance.
• Comfortable conducting customer training sessions and communicating technical information clearly.
• Strong written and verbal communication.
• Ability to work independently while managing multiple customer locations and priorities.
• Commitment to safety and adherence to Environmental, Safety & Health policies.
• Green Belt Certification preferred (or willingness to obtain).
• Experience with ServiceMax is a plus.
• Valid driver’s license and ability to obtain and maintain a valid passport for travel within the U.S. and Canada.
• Travel greater than 75%.

Nice to Have

• Green Belt Certification preferred (or willingness to obtain).
• ServiceMax experience is a plus.
• Ability to lift up to 50 lbs and work around operating industrial equipment.

Compensation & Benefits

• Four (4) weeks of Paid Time Off (PTO).
• Health, Dental, and Vision insurance.
• Retirement and investment savings programs.
• Career growth and professional development opportunities.
• Company wellness, recognition, and employee discount programs.
• Paid volunteer opportunities through Xylem Watermark.