Regional Director of Information Technology - Montreal Region

About the Role MDA Space is seeking a visionary technology leader to drive the overall IT experience for more than 2,000 employees across Montreal, Kirkland, Sainte-Anne-de-Bellevue and other strategic locations. You will be responsible for end-to-end IT experience, lead service improvement projects, manage vendor contracts, and ensure ITIL/ITSM, cybersecurity and business continuity planning (BCP). What You'll Do

• Foster an excellent IT employee experience across sites under your responsibility and scope.
• Promote IT service involvement within the site, ensuring IT staff work as a single, cohesive team.
• Lead local IT services to deliver a consistent, high-quality employee experience in Montreal and surrounding locations.
• Collaborate with site leaders and regional IT teams to support growth, resolve issues and improve service performance.
• Communicate clearly about IT services, standards, performance, and cybersecurity awareness within the site.
• Monitor local service performance, risks and improvement plans using standardized reports and dashboards.
• Ensure infrastructure, tools and services comply with MDA Space standards and support business continuity.
• Serve as the local point of contact for IT incidents, projects and service-related issues, coordinating with relevant teams to resolve.
• Support production and operations teams by ensuring IT services are reliable, consistent and aligned with business priorities.
• Supervise local IT resources, vendor services, contracts and project delivery related to site changes or expansions.
• Ensure compliance with IT, security, asset management, SOX and quality assurance requirements.
• Leadership and relationships: establish excellent relationships with local leaders, business partners, IT teams and vendors to ensure services meet business needs.
• Lead, coach and support the local IT team while encouraging collaboration, accountability and continuous improvement.
• Represent IT at the local level and help employees understand the support, services and contacts available to them.
• Priorities: Employee Experience – set the tone in IT leadership, promote exceptional employee experience across IT services, drive world-class IT infrastructure, tools and services to support staff; deliver high-quality service and continuous improvement aligned with MDA Space global strategies.
• Team leadership – build, lead and develop a local team of qualified IT professionals; responsible for recruitment and onboarding. What We're Looking For
• Proven IT leadership experience overseeing local IT services across multiple sites (Montreal and surrounding locations).
• Strong experience delivering end-to-end IT services, ITIL/ITSM, cybersecurity and business continuity planning.
• Ability to collaborate with site leadership, regional IT teams, vendors and business stakeholders.
• Track record of improving service quality, performance metrics and incident management.
• Experience managing vendor contracts, budgets and local IT resources; ability to recruit, mentor and grow a local IT team.
• Excellent communication skills and ability to translate complex technical concepts into clear business language.