Regional Client Engagement Lead - Preqin

About the Role The Preqin Client Engagement team at BlackRock seeks a regional lead to manage a portfolio of clients, deepen relationships, and drive adoption and growth of Preqin's data and analytics within client investment workflows.

What You'll Do

• Acts as a regional team lead, overseeing a defined portfolio of clients while setting engagement, retention, and growth strategy across the region
• Provides people leadership to direct Client Engagement team members, including coaching, performance management, and development to ensure strong client outcomes
• Ownership of Preqin’s strategic relationships including engagement, client satisfaction, retention and growth
• Establish governance with senior stakeholders and business leads
• Builds a deep understanding of client’s strategic objectives and the applicability of Preqin in the client’s investment workflows and analytics
• Sets commercial and engagement strategy for client accounts
• Accountable for managing the renewal process
• Identifies upselling opportunities and partners with Business Development to drive harvesting targets, and jointly execute the upsell opportunities
• Preempt churn risk through deep understanding of adoption and needs of the client; Coordinate adoption and service efforts with Client Experience and Service to drive successful client outcomes
• Partner with Marketing to influence and ensure effective campaigns that strengthen client engagement efforts
• Collaborate with Product, Data, Engineering and other teams by sharing client feedback, themes and trends to help shape our roadmap and priorities
• Partners and coordinates with Aladdin and BlackRock teams on joint clients and commercial opportunities

What We're Looking For

• 10+ years of sales experience in a sales and/or account management role within financial services, alternative investments, or B2B SaaS sales
• Proven experience leading and scaling a sales or account management region, including designing and executing campaigns or strategic initiatives to drive growth
• Demonstrated experience managing, developing, and motivating team members, with accountability for both individual and collective performance
• Demonstrable success record of hitting quota and sales targets; negotiation skills as it relates to upsells and cross-selling
• Working knowledge of the financial market data space, alternative assets, and financial services industries
• Robust interpersonal skills and strong professional acumen with excellent written and verbal communication skills. Comfortable liaising with both BlackRock's clients and colleagues at all levels
• Excellent attention to detail and analytical skills with a thirst and aptitude for problem solving and willingness to deliver positive outcomes
• Accountable, motivated, diligent and results driven work ethic
• Strong planning and organizational skills with the ability to manage and control their own priorities to meet deadlines
• A desire to be a phenomenal teammate, able to integrate and build rapport quickly
• Excellent knowledge of Microsoft software such as Outlook, Word, Excel and PowerPoint and Information Technology skills

Compensation & Benefits

• Salary range: USD 118,000 – 163,000 per year. Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits
• BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance
• Our hybrid work model supports a flexible, balanced work environment