Regional Account Manager

Regional Account Manager - Optum Specialty Pharmacy

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Specialty Pharmacy is one of the nation's largest specialty pharmacies, supporting patients with complex, chronic, and rare conditions - including autoimmune and inflammatory conditions - through high-touch clinical care and coordinated access to therapy. As a Regional Account Manager (RAM) on the AGI Specialty team within the MS/Neurology group, you are the face of Optum to prescribing providers across the Seattle territory. You build trusted relationships with physician practices and their staff, uncover what stands between a patient and their prescribed therapy, and win choice prescription referral volume to our specialty pharmacy. This is a field-based sales role with full ownership of a book of business and the resources of a Fortune-5 enterprise behind you.

Primary Responsibilities:

• Develop and execute a territory business plan that grows specialty prescription referral volume and achieves stated revenue and growth goals
• Engage providers and office staff through multi-modal communication - in person, phone, email, and fax - tailoring the approach to each account
• Qualify prospects and uncover provider and practice needs to win choice prescription volume to Optum Specialty Pharmacy
• Present the solutions and key benefits of Optum Specialty Pharmacy, including clinical, access, and patient-support capabilities, to physician offices
• Partner with internal pharmacy, intake, clinical, and patient-access teams to ensure provider, customer, and patient expectations are met from referral through onboarding
• Build and maintain relationships with pharmaceutical manufacturer field representatives and care teams within the territory
• Work closely with your Regional Vice President and sales leadership to set the plan of action for top accounts and priority therapies in your territory
• Use Salesforce (CRM), territory data, dashboards, and Optum Specialty sales and marketing tools to manage your pipeline, track activity, and grow your book of business
• Demonstrate persistence, navigate obstacles, and create solutions that improve provider experience and accelerate patient time-to-therapy
• Uphold the highest ethical standards and comply with all UnitedHealth Group, HIPAA, and applicable government policies and regulations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as