Referral Coordinator

DoveLewis Veterinary Emergency and Specialty Hospital is hiring a full-time Referral Coordinator to join our Client Team.

Experience

• If you are detail-oriented and have a genuine love of and respect for all animals, we would love to hear from you!

About This Position:

• As a Referral Coordinator you will act as a liaison between pet owners, referring veterinarians (rDVMs), and DoveLewis’ Specialty departments. You will be tasked with coordinating appointments, managing medical record communications, and supporting a seamless client experience from check-in to discharge. Our ideal candidate will have strong communication skills, an eye for detail and organization and, above all, a genuine love of animals and an appreciation for the human-animal bond.
• Wage Range: 22-24 hourly depending on experience, education, and certification.
• Schedule: This position is anticipated to be Monday – Friday, 40 hours per week. As you will be working in conjunction with our Specialty departments, the hours will closely align with standard daytime business hours.
• What are we looking for in a candidate?
• High school diploma or GED required
• Minimum 1 year of experience in a fast-paced administrative, receptionist, or client service role
• At least 6 months of experience in an emergency or specialty veterinary setting
• Prior experience using veterinary practice management software required
• Veterinary assistant experience is a plus
• Any suitable combination of experience or education may substitute for the above.
• What you can look forward to at DoveLewis:
• Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our employees.
• Equitable Health Benefits including
• Medical
• Dental
• Vision
• $0 mental health copays
• preventative care
• LGBTQIA-friendly providers
• options for families
• Life Insurance
• Flexible Spending Account (medical and dependent care)
• Paid vacation and sick time
• Holiday pay
• Bereavement leave, including time off when a pet family member passes away
• 403(b) retirement account with free financial advising available
• Student debt repayment assistance for all employees
• As part of a nonprofit with community-focused services your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.