About this role
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.
Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
- Bachelor's degree in Accounting, Commerce, or M.Com.
- Sound accounting knowledge.
- 0-1 years of relevant work experience.
- Flexible to work in all shifts.
- Good communication skills.
- Efficient query management and resolution as per process guidelines.
- Escalate issues to the supervisor based on materiality and complexity.
- Prepare process-related reports.
- Prioritize tasks effectively, including escalated query handling.
- Resolve queries involving inter-team dependencies (e.g., invoice status, payments).
- Handle high-value billing and other priority transactions with urgency.
- Accurately update daily count sheets and trackers.
- Demonstrate strong teamwork and collaboration skills.
Qualifications
- BCOM/Mcom/MBA