Reefer Engineer

Reefer Engineer

The Reefer Engineer serves as a critical technical backbone within the Vessel Reefer Excellence (VRE) team, providing 24/7 technical support to vessels, ensuring reliable reefer operations, safeguarding customer cargo, and driving operational excellence across assigned fleet groups.

Key Responsibilities

• 1. 24/7 Technical Support & Malfunction Management

• Provide round-the-clock technical support to vessel teams via Hotline, email, and VCM systems

• Manage and troubleshoot reefer malfunctions daily with a focus on timely resolution

• Support vessels in minimizing cargo risk and ensuring operational continuity

• Act as escalation point for complex technical issues onboard

• 2. Fleet Operations Support

• Serve as daily reefer operations focal for assigned fleet groups

• Support vessel teams with technical queries, power management, and contingency handling

• Collaborate with Stowage, Commercial, and TbM teams to maximize intake and meet customer commitments

• Monitor fleet performance and proactively address operational risks

• 3. Knowledge Management & Competency Development

• Maintain and enhance the Vessel Reefer technical knowledge base

• Drive competency development initiatives including training sessions, webinars, and cadet programs

• Ensure vessel crew readiness to effectively manage reefer operations and malfunctions

• 4. OEM Technical Focal

• Act as primary technical interface with OEM

• Facilitate technical discussions, reliability reviews, and issue resolution coordination

• Support feedback loops between vessels, VRE, and OEM to enhance equipment performance

• 5. Cross-functional Collaboration & Strategic Initiatives

• Collaborate across VRE, Fleet Teams, Supply Chain, Commercial, and TbM

• Contribute to major programs and Reefer seasons and lead Safety, reliability, and cost optimization projects

• Support vessel readiness and continuous improvement efforts across the reefer network

• Required Skills & Experience

• Strong technical expertise in reefer container systems

• Proven experience in vessel operations / marine engineering / reefer troubleshooting

• Ability to handle high-volume, time-critical technical issues

• Strong stakeholder management across global teams

• Excellent problem-solving and decision-making skills under pressure

• Effective communication skills (written & verbal)

• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

• India, Airoli

• INZIU06 - Airoli - Empire Tower

• Full time

• Day Shift (India)

• Created: 2026-10-12

• Contract type: Local+

• Job Flexibility: Site Based