About this role
About the Role Join ScotiaGBS in Bogota as a key member of HR Services Operations. This role supports coordination and administration of recruitment and onboarding activities, performs initial screening, and distributes offer letters. You will also assist with escalation inquiries and help ensure compliance with policies and efficient, high-quality HR processes. What You'll Do
- Coordinate and administer recruitment and onboarding activities, including initial screening and distribution of offer letters.
- Administer offer letters, employment contracts, and onboarding packages for new hires; maintain new hire documents.
- Schedule orientation sessions and track attendance.
- Ensure employment-related documents are completed timely (offer letters, employment contracts, reference checks, etc.) and received accurately.
- Support new hires with guidance and directing them to available resources.
- Run regular daily/weekly reports to assess performance against standard procedures and SLAs.
- Maintain data accuracy and integrity of employee records and position management changes through internal control mechanisms.
- Collaborate with Recruitment Delivery teams to support recruitment and onboarding.
- Provide support for escalated inquiries related to position management and employee lifecycle events.
- Ensure day-to-day activities comply with risk appetite and culture and with Scotiabank's Values, Code of Conduct and Global Sales Principles.
- Contribute to a high-performance and inclusive work environment. What We're Looking For
- Bilingual English/Spanish (spoken/written)
- 1-2 years of experience in similar roles (desired)
- Technical/Technological degree or undergraduate in Business Administration, Human Resources, or similar
- Knowledge and proficiency in Microsoft Office