Recruiter, Talent Acquisition – Costa Rica

Job title: Recruiter, Talent Acquisition – Costa Rica

Job Description

About the Team

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Location

Associates at our Costa Rica office are eligible for hybrid work.

About the Job

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a fast pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has six different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the Human Resources and Technology teams do is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

The Recruiter, Talent Acquisition partners with hiring managers and HR teams to support hiring across PetSmart’s Costa Rica office. This role manages full-cycle recruiting while also supporting interview scheduling, candidate onboarding, staffing agencies, vendors, and recruiting operations. The position reports to a US based Talent Acquisition leader and may also provide recruiting coordination and operational support for select US based needs.

What You’ll Do

• Manage the recruiting process from intake and sourcing through interviewing, selection, offer, and onboarding.

• Partner with hiring managers and HR business partners to understand hiring needs, develop sourcing strategies, and provide guidance throughout the recruiting process.

• Source, screen, assess, and present qualified candidates using job boards, search engines, referrals, and other sourcing tools.

• Maintain accurate candidate and req information in the Applicant Tracking System (ATS).

• Coordinate interviews, complex interview panels, reschedules, candidate communications, and travel arrangements as needed.

• Support candidate onboarding activities, including background checks, relocation-related tasks, and new hire documentation.

• Manage day-to-day coordination with staffing agencies, recruiting vendors, and other external partners.

• Provide recruiting coordination and scheduling support for select US based roles.

• Support Talent Acquisition reporting, process improvements, team initiatives, and other operational needs.

• Provide a professional and welcoming experience for candidates, hiring managers, and interviewers.

• Handle confidential information with discretion and professionalism.

• What It Takes to Be Successful

• Ability to manage multiple searches, complex schedules, competing priorities, and detailed follow-up.

• Experience coordinating interviews, managing complex calendars, and supporting onboarding activities.

• Ability to build relationships with hiring managers and provide recruiting guidance and market insight.

• Clear and professional written and verbal communication skills.

• Experience working with staffing agencies, recruiting vendors, or external partners preferred.

• Resourceful, adaptable, and able to resolve issues independently.

• Proficiency with Microsoft Office, including Outlook, Teams, Excel, PowerPoint, and Word; experience with an ATS and HR systems preferred.

• Ability to collaborate with recruiters, coordinators, HR partners, hiring managers, candidates, and vendors.

• English and Spanish fluency required.

• Education and Experience

• Associate degree or above preferred

• 3+ years of full-cycle recruiting experience in a corporate, staffing, or search firm environment.

• Technology recruiting experience

• At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

• Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our Costa Rica office offers outstanding amenities in a fun and rewarding workplace including:

• Soon you will be able to bring your pets to work!

• Free access to UltraPark gym facility

• Learn more about LifeAtPetsmart here

• Check out Associate stories and share in some celebrations at PetSmart

• Will have medical, dental & vision benefits for all associates

• Offer paid time off including holidays and discretionary days

• PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

• About the Culture

• At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

• Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our Costa Rica office offers outstanding amenities in a fun and rewarding workplace including:

• Soon you will be able to bring your pets to work!

• Free access to UltraPark gym facility

• Learn more about LifeAtPetsmart here

• Check out Associate stories and share in some celebrations at PetSmart

• Will have medical, dental & vision benefits for all associates

• Offer paid time off including holidays and discretionary days

• PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.