About this role
Accor – Recreation Attendant
As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.
What you will be doing:
- Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.
- Pick up and remove used towels and debris from the pool deck areas throughout the day.
- Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.
- Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
- Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
- Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
- Be well versed in hotel fire & life safety/emergency procedures.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.