About this role
Job Brief:
The candidate will ensure that the collections are made on due instalments within specified timelines. He/She will also be responsible to answer customers queries received through different channels and update customer’s payment records in CRM.
Job Responsibilities:
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To keep track of due instalments on monthly basis and ensure payments are made in a timely manner.
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To ensure that the assigned monthly recovery targets are achieved regularly.
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Maintaining contact with customers through Calls/SMS/WhatsApp and Email.
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Working closely with Finance to verify all the transactions and issue Developer’s receipts to customers.
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Updating account statements on regular basis and sharing with relevant customers.
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Monitoring default at unit level and sending reminder letters and legal notices.
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Regularly sharing construction updates to customers through Email & WhatsApp.
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Physical meetings with customers at Developer’s office as and when required.
Job Requirements
- Qualifications: Minimum Bachelors in Business.
- English language proficiency is a must.
- Experience: Fresh to 2 Years of experience.
- Location: Gulberg, Lahore.
- Should be acquainted with Microsoft Office Suite, Email & Internet.