About this role

Reconciliation Assistant

Posted: Sep 24, 2026 Deadline: Oct 1, 2026

The role holder will be responsible for ensuring accurate and timely receipting, bank and premium reconciliations, IPF management and debt follow-up.

Check remittances (RTGS, EFT, IPFs, Mpesa) and facilitate receipting within 24 Hrs
Review all daily transaction entries to verify the correctness and completeness of the captured data and advise on required actions;
Maintain IPF schedules and follow up with the bank on settlement
Liaise with internal departments (finance, operations, IT, underwriting and business to resolve reconciliation issues within allowed TAT
Maintain accurate records of reconciliation activities and adjustments.
Escalate unresolved issues and aged reconciling items appropriately.
Ensure timely follow-up and clearance of outstanding items in reconciliation
Tracing and pursuing long outstanding debtors and where possible issue demand letters and escalate for cancellation
Match receipts and payments against invoices, premiums and debtor accounts.
Follow up on missing bank debits, receipts and supporting documentation
Maintain accurate reconciliation schedules and ageing reports.
Support clearing of outstanding and unreceipted transactions.
Prepare daily/weekly reconciliation and exception reports.
Support month-end and quarterly account closure and signoffs.
Ensure reconciliation issues are escalated within agreed turnaround times.
Assist with process improvement, automation and data quality initiatives.
Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

Bachelor’s Degree in Business related field.
Professional Qualification in CPA, ACCA, CCP is an added advantage.
Minimum of 1 year of experience.
Experience in general insurance or financial services industry is an added advantage
Key Competencies
Strong analytical and reconciliation skills
High attention to detail and data accuracy
Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.)

Reconciliation Assistant