About this role
Receptionist
Veritaspeak Consultancy is an HR consulting firm providing professional recruitment, talent management, HR advisory, and workforce solutions to businesses.
Receptionist
- Job Type Full Time , Onsite
- Qualification BA/BSc/HND
- Experience 2 - 5 years
- Location Abuja
- Job Field Administration / Facilities
Requirements
- Minimum of 2 years’ relevant experience as a receptionist, customer service representative, front-desk officer, or in a related role.
- BSc/HND in Business Administration, Sociology, Mass Communication, or a relevant field.
- Must be computer literate and proficient in Microsoft Word, Excel, email, and other basic office applications.
- Excellent communication, interpersonal, customer service, and relationship-management skills.
- Professional appearance, positive attitude, strong organizational abilities, and good attention to detail.
- Must be reliable, punctual, able to multitask and work effectively under pressure.
Key Responsibilities
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Welcome and attend to customers professionally while ensuring an excellent customer experience.
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Respond to customer enquiries through phone calls, WhatsApp, and other communication channels.
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Receive and accurately record customer orders, requests, and service details.
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Maintain proper customer records, documentation, and accurate data-entry reports.
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Handle customer complaints, follow up on orders and service requests, and escalate issues when necessary.
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Manage front-desk activities, general administrative duties, and other assigned operational tasks.
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Work Schedule
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Monday – Saturday
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Location Requirement
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Applicants must reside in Gudu, Gaduwa, Apo, or a nearby location
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Branch Flexibility
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The successful candidate may be posted to branch based on operational requirements and work schedules
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