Receptionist

Trailmycar Solutions Limited - Receptionist

Receptionist Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Administration / Facilities

We are looking for a professional, organized, and customer-focused Receptionist to join our team.

Key Responsibilities

• Receive and attend to walk-in clients, visitors, and suppliers professionally.

• Handle incoming calls and route them to the appropriate departments or officers.

• Log and escalate customer service issues or complaints for follow-up by technical or recovery teams.

• Dispatch and receive parcels, documents, and correspondence on behalf of the company.

• Maintain the visitor register and control front office access.

• Track job cards for field technicians and update records accordingly.

• Oversee inventory handover for technicians in coordination with the Inventory Officer.

• Prepare and send daily job movement summaries to relevant departments, including Operations and HR.

• Support document filing, photocopying, scanning, and general office organization.

• Ensure the front desk area is neat, stocked, and presentable at all times.

• Submit daily reports to HR and Directors on calls received, complaints logged, inventory usage, and technician dispatch.

• Support administrative coordination during interviews, client meetings, and internal briefings.

• Minimum Qualifications & Experience

• Diploma in Business Administration, Secretarial Studies, Front Office, or a related field.

• Minimum 2 years’ experience in a front office or administrative role.

• Good computer skills, including Excel, Word, email, and printer/scanner use.

• Experience in a technology, transport, or operations-heavy environment will be an added advantage.

• Key Competencies

• Strong interpersonal and communication skills.

• Excellent time management and multitasking ability.

• Detail-oriented with strong recordkeeping skills.

• Professionalism and customer-care orientation.

• High level of integrity and accountability.

• Check how your CV matches this job