Receptionist

Receptionist

We are looking for a dependable Receptionist to support front-desk operations for a shelter setting in Redwood City, California. This Contract position is ideal for someone who is comfortable working a swing shift schedule and serving as a welcoming first point of contact for guests, visitors, and callers. The person in this role will help maintain an organized reception area while providing courteous, attentive assistance in a fast-paced environment. This is a 1 day assignment but you can be asked for future days.

Responsibilities

• Welcome visitors and residents in a courteous manner and provide clear direction based on site procedures.

• Manage incoming calls through a multi-line phone system, route messages accurately, and connect callers to the appropriate contacts.

• Maintain front desk coverage during assigned swing shift hours and ensure consistent reception support on an ongoing, as-needed basis.

• Assist with basic administrative tasks such as recording visitor information, relaying updates, and supporting daily office coordination.

• Monitor the reception area to help promote an orderly, respectful, and safe environment for staff and guests.

• Communicate effectively with internal team members regarding front-desk activity, schedule needs, and routine operational matters.

• Prior experience in reception, front desk support, or a similar customer-facing position.

• Ability to confidently operate a multi-line telephone or switchboard system.

• Strong verbal communication skills and a detail-oriented, service-oriented approach.

• Comfortable working part-time or as-needed hours on a swing shift schedule.

• Ability to stay organized, manage multiple tasks, and respond calmly in a busy setting.

• All candidates are required to undergo screening.