About this role
Receptionist
We are looking for a bilingual Receptionist to support a busy construction office in Maryland. This Long-term Contract position is ideal for someone who enjoys balancing front desk responsibilities with administrative coordination and employee support in a fast-moving environment. The person in this role will serve as a welcoming first point of contact while helping keep office operations, supply management, and field communication organized and efficient.
Responsibilities
- Welcome employees, clients, subcontractors, and vendors with a courteous and detail-oriented presence while managing day-to-day front desk activity.
- Answer and direct inbound calls through a multi-line phone system, take accurate messages, and ensure inquiries reach the appropriate team members promptly.
- Provide bilingual English-Spanish support for field employees by explaining workplace information, assisting with forms, and helping address routine payroll and timesheet questions.
- Translate and communicate company notices, safety information, and administrative documents for Spanish-speaking staff as needed.
- Monitor stock levels for personal protective equipment, office materials, and breakroom items, and coordinate timely reordering and distribution.
- Receive, sort, and track mail, courier shipments, and package deliveries while keeping supply and delivery areas organized.
- Maintain orderly physical and electronic filing systems for project records, contracts, and compliance documentation.
- Assist with scanning, document processing, and data entry related to project and accounting records, including work performed in business systems such as Acumatica and QuickBooks Enterprise.
- Partner with the administrative team to support office coverage, maintain organized common areas, and keep daily operations running smoothly.
- Fluency in both English and Spanish, including strong verbal and written communication skills.
- Previous experience in a receptionist, front desk, or administrative support role.
- Comfortable handling a multi-line phone system and managing a high volume of inbound calls effectively.
- Ability to stay organized, manage competing priorities, and remain productive throughout the workday.
- Experience supporting teams in construction, trades, contracting, or another fast-paced operational setting is strongly preferred.
- Proficiency with general office software, data entry, and digital document management.
- Strong customer service skills and the ability to interact effectively with office staff, field crews, and external visitors.