About this role
Job title: Receptionist M/F
About the Role The Receptionist will be the first point of contact for the CFAO office in Gqeberha, providing admin support and ensuring excellent service through front-desk management, switchboard operation and coordination with suppliers and visitors.
What You'll Do
- Switchboard Operation: Answer, screen and direct incoming calls on the main switchboard; take and forward messages; test lines and report faults in a timely manner.
- Reception Organisation: Greet and direct visitors, suppliers and customers; foster service excellence with timely feedback to inquiries.
- Administration: Assist with daily admin tasks; distribute courier deliveries; oversee meeting and training room bookings; liaise with Housekeepers for refreshments; update telephone list; manage switchboard programming.
- Branch Verifications: Conduct branch verifications as required.
- Purchasing for Branch: Facilitate purchasing for branches.
What We're Looking For
- Grade 12 / Matric; Minimum of 3 years’ experience in a similar position and environment with exposure to general office administration duties; computer literacy (MS Outlook, Word, Excel); Kerridge knowledge advantageous; English language fluency.
- Knowledge Requirements: Customer and Personal Service, Clerical, English Language, Computers and Electronics.
- Required Skills: Active Listening, Speaking, Reading Comprehension, Writing, Service Orientation, Learning Strategies, Social Perceptiveness, Critical Thinking, Time Management, Active Learning.
- Required Abilities: Oral Comprehension, Oral Expression, Speech Recognition, Speech Clarity, Information Ordering.
Nice to Have
- Proficiency in Kerridge is an advantage.