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Receptionist - Leader Bank Pavilion

Live Nation
Boston, MA, United States
On-siteUSD 20 / hour

About this role

Job title: Receptionist - Leader Bank Pavilion

About the Role Leader Bank Pavilion, a seasonal outdoor amphitheater, is seeking a receptionist for our busy concert, commencement, and event season. This position will begin in March 2026. The Receptionist will assist with administration, office management, and special projects while providing front line guest services to guests attending shows at our busy venue. Receptionists will support guests over the phone, via email, and in person at events. Prior experience working in an entertainment venue required. Prior office experience required. This is seasonal part-time role reporting to the Operations Manager. Hours by week will vary depending on business needs at the time, with approximately 20 –30 hours per week in March April and 30-40 hours per week from May to October. The Receptionist pay rate is $20/hour.

What You'll Do

  • Provide front-line guest services to guests attending events at Leader Bank Pavilion, including in-person assistance.
  • Support guests over the phone and via email, and assist them during events.
  • Assist with administration, office management, and special projects as needed.
  • Collaborate with Operations Manager and venue teams to support event operations.

What We're Looking For

  • Prior experience working in an entertainment venue required.
  • Prior office experience required.
  • Passionate, motivated, resourceful and customer-service oriented; strong communication skills.
  • Ability to work in a busy outdoor venue environment and adapt to changing event schedules.
  • Availability to work approximately 20–40 hours per week depending on the season (March–October), with hours varying by business needs.

Compensation & Benefits

  • Pay rate: $20/hour
  • Seasonal, part-time role with hours varying by season: approximately 20–30 hours/week March–April and 30–40 hours/week May–October
  • Perks and benefits include: free concert tickets, dog-friendly offices, student loan reimbursement, and adoption/fertility support; recognized as a Great Place to Work and listed in People Magazine’s “50 Companies that Care”.

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