About this role
Receptionist
Responsibilities
- Greet Visitors: Welcome and greet visitors in a friendly and professional manner. Direct visitors to the appropriate person or department. Maintain a clean and organized reception area.
- Answer and Route Calls: Answer incoming phone calls promptly and professionally. Route calls to the appropriate individuals or departments. Take messages and convey them accurately.
- Appointment Scheduling: Schedule appointments and meetings for employees and clients. Coordinate meeting room bookings.
- Administrative Support: Assist with various administrative tasks such as data entry and photocopying. Manage and distribute incoming and outgoing mail. Maintain office supplies and reorder when necessary.
- Customer Service: Provide excellent customer service to all visitors and callers. Address inquiries and direct them to the appropriate resources.
- Security: Monitor and control access to the premises by issuing visitor badges and verifying identification when necessary. Notify appropriate personnel of security or safety issues.