About this role

Check-In/Check-Out: Welcoming guests, registering them, verifying identification, issuing room keys, and processing final bills and payments upon departure.
Reservations & Admin: Handling bookings, modifications, and cancellations via phone, email, or in-person. They maintain accurate room inventory records.
Guest Service & Communication: Answering inquiries regarding hotel facilities, amenities, and local attractions. They often handle concierge-like duties, such as booking taxis or tours.
Conflict Resolution: Addressing and resolving guest complaints, such as room issues, with professionalism to ensure satisfaction.
Internal Coordination: Communicating with housekeeping, maintenance, and management to ensure rooms are ready and special requests are met.
Security & Safety: Managing secure access to rooms, handling guest valuables, and following safety protocols.

N70,000 per month.

Application Closing Date: 29th October, 2026.

Job Location: Ikoyi, Lagos

Employment Type: Full-time

Maintenance & Repairs: Fixing sinks, showers, toilets, and pipes in guest rooms and public areas.
Preventive Maintenance: Conducting regular checks on plumbing fixtures, water heaters, and pumps to avoid breakdowns.
Emergency Response: Promptly addressing plumbing failures (e.g., floods, burst pipes) to minimize disruption to hotel operations.
Drain Cleaning: Unclogging kitchen and bathroom drains to ensure proper waste removal.
Installation:Installing new pipes, plumbing fixtures, and equipment.

Operational Duties:

Inspections: Routinely inspecting plumbing systems for leaks, damage, and code compliance.
System Knowledge: Monitoring water pressure, water temperatures, and sewage systems.
Collaboration: Working with other maintenance staff to solve plumbing, HVAC, or mechanical issues.
Documentation: Keeping records of completed work orders, maintenance logs, and materials used.
Skills and Requirements
Technical Expertise: Proficient in using plumbing tools and reading blueprints or schematics.
Physical Stamina: Ability to perform manual labor, including bending and lifting.
Problem-Solving: Strong troubleshooting skills for quick, effective repairs.
Guest Focus: High-quality service mindset to manage guest complaints professionally
Application Closing Date: 30th October, 2026.

Job Location: Ikoyi, Lagos

Employment Type: Full-time

Linens & Amenities: Change bed linens, replace used towels, and restock toiletries and amenities (e.g., soap, shampoo).
Public Areas: Maintain cleanliness in corridors, lobbies, elevators, and other public areas.
Guest Requests: Respond promptly to guest requests for extra items like pillows, towels, or other supplies.
Inspection & Reporting: Report any maintenance issues (e.g., broken lamps, clogged drains) or safety hazards to supervisors immediately.
Stock Management: Maintain organized cleaning carts, laundry, and inventory of cleaning supplies.
Room Cleaning: Deep clean guest rooms, including dusting, vacuuming, mopping, polishing, and sanitizing all surfaces.
Bathroom Maintenance: Thoroughly sanitize toilets, sinks, bathtubs, and showers, and polish mirrors.

N70,000 per month.

Application Closing Date: 30th October, 2026.

Receptionist (Hotel)