About this role
Permanent Part-Time Mississauga Site 30 hours/week (Monday to Thursday - 12:30pm-7:30 pm and Friday - 1:00 pm-5:00pm) Work Arrangement: On Site Replacement Position Compensation Range: $24.46 – $28.59/hour
Position Summary: ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Mississauga site. Reporting to Supervisor, Family and Community Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client’s impression and experience of the organization.
The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.
Key Responsibilities
- Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
- Enters, attends, and edits client appointments in Meditech, as required;
- Accountable for appointment outcomes and data integrity related to appointments;
- Ensure client confidentiality at all times;
- Responsible for overall incoming/outgoing mail for the site;
- Maintains a safe, clean, and organized reception area;
- Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
- Must be available to work Monday through Thursday,12:30 -7:30 pm and Friday, 1:00 pm-5:00pm
Qualifications
-
Minimum two (2) years of experience in a similar role;
-
A college diploma in a related field is an asset;
-
Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
-
Excellent interpersonal and communication skills;
-
High attention to detail with the ability to work independently and collaborate effectively with others;
-
Ability to problem-solve effectively to meet the requests and needs of clients and staff;
-
Ability to resolve issues in a timely manner using good judgment;
-
Demonstrated proficiency with MS Office products;
-
Working knowledge of Meditech information systems is an asset;
-
Bilingualism in French and English is an asset.
-
Internal Deadline: November 3rd, 2026
-
Attn: Internal Staff Staff actively working in these roles may be prioritized based on your circumstances:
-
Expression of Interest (EOI): Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select “Paste Resume” and clearly outline your requested change in the text box provided.
-
Position Change: Employees applying for change in position or a promotion, please submit a cover letter and resume.
-
We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you.
-
Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!
-
**
-
@Erinoakkids
-
The successful candidate will be required to complete a vulnerable sector search.
-
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.
-