About this role
Receptionist at Class Suites Hotels & Apartments
Welcome to Class Suites Hotels & Apartments, a modern-style hotel chain with numerous locations in Lagos in close proximity to the Muritala Muhammed Airport (LOS) and Abuja, available lodgings placed in the heart of Ikeja, Ogudu, Ogba, Agege and Jabi metropolis.
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Receptionist
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Administration / Facilities
Responsibilities
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Answering incoming telephone calls from prospective and existing guests
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Assisting guests with hotel reservations
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Assigning rooms and suites to guests
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Processing credit card transactions for lodging, room service and other hotel costs
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Transferring phone calls to guest rooms
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Providing guests with wake-up phone calls
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Assisting with guest requests and complaints
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Maintaining accurate records of guest charges (room service, pay-per-view, spa services, etc.).
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