About this role
Receptionist Job at Class Suites Hotels & Apartment
Class Suites Hotels & Apartment is a modern styled hotel chain with numerous locations in Lagos, Abuja, Ibadan and is close proximity to the Airport.
We are recruiting to fill the position below:
Job Position: Receptionist
Job Location: Jabi, Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Answering incoming telephone calls from prospective and existing guests
- Assisting guests with hotel reservations
- Assigning rooms and suites to guests
- Processing credit card transactions for lodging, room service and other hotel costs
- Transferring phone calls to guest rooms
- Providing guests with wake-up phone calls
- Assisting with guest requests and complaints
- Maintaining accurate records of guest charges (room service, pay-per-view, spa services, etc.).