About this role
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Your experience and skills include:
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Service focused personality is essential
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Additional Information
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Experience is an asset
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Prior experience working with Opera or a related system
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Fluency in English
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additional languages are a plus
Our commitment to Diversity & Inclusion:
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We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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LET YOUR PASSION SHINE
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We foster
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our creativity, our e
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Location: , Mackay, Australia
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External Reference: REF4361R