Receivable Specialist

Receivable Specialist

remote type

Onsite

locations Navi Mumbai (IND) time type Full time posted on Posted Today time left to apply End Date: September 30, 2026 (30+ days left to apply) job requisition id R2067482

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and the role For the role of Receivable Specialist, it is important to have a good insight in your customers portfolio and payment behaviors. It is critical to build up a good connection with your customers as well as your internal stakeholders in Invoice to Cash, Customer Service and our Commercial and Finance team, to be able to tackle any incoming issue or query in a timely, constructive, and effective manner. You show yourself to be proactive to ensure the best customer experience. Your responsibilities include, but are certainly not limited to:

• Responsible for being customer A/R main point of contact.
• Leads near due and past due collection activities.
• Influences customer payment behaviours.
• In depth customer account knowledge.
• Active member of account teams.
• Leads A/R improvement projects specific to customer account activities.
• Focal points for ECC product testing.
• Manages account reconciliation including but not limited to offsets, and sales adjustments.
• Investigates and resolving discrepancies.
• Resolves credit blocks.
• Collaborates with Credit, business partners and other l2C teams including escalation.
• Utilizes payment receipt and handling work processes.
• Adheres to compliance requirements for SOX and legal

Additional activities, including but not limited to tax certificate updates, web portal review and update, document retrieval, and customer contact information updates.

Qualifications

• Bachelor’s degree in accounting, Finance, Business Management and Business Administration degrees is preferred.
• Minimum 5 years of working experience (I2C, Customer service will be preferred), with SAP knowledge Proficiency in MS tools is expected.
• Fluent in English Spoken and written.
• Your Skills
• Accounts Receivable
• Collection.
• Collaborative Communications.
• Customer Service and Customer-Oriented
• Refunds.
• Accounting System.
• Account Analysis.
• Generally Accepted Accounting Principles (GAAP).
• Additional Note: Relocation assistance is not available for this position.
• Benefits – What Dow offers you
• We invest in you. Dow invests in total rewards programs to help you mana