Re-use Shop Operative

Re-use Shop Operative

Contract type

Permanent

Working Pattern

Full Time - Flexible Pattern

Location based

London, W3 8DJ

Hours per week

42.5

Salary

£13.00

Summary of vacancy

Do you take pride in providing great customer service, with a background that includes retail and merchandising? Would you like to work with SUEZ, a company working for a greener UK, recovering value from what other people no longer need?

When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.

About the role

Location: Stirling Rd, London W3 8DJ

• Salary £13.00 - £14.40 per hour
• Working 42.50 hours per week including lunch
• Shift Pattern: Monday - Friday 10:00 am - 18:30 pm
• Flexible attitude to work: shift work and weekend work will be required.
• This is a full-time permanent role working five days a week (to include weekends).
• Full PPE provided
• SUEZ Company benefit

About the role

The ReActon shop sells a wide range of pre-owned items that would previously have gone into landfill and are now being taken out of the waste stream and put back to good use.

These include:

• Furniture

• Bikes

• Crockery

• Tools

• Garden Furniture and ornaments

• CDs, DVDs and records

• Sports equipment

• Electrical appliances

We are looking for enthusiastic people to join our ReActon team working in our Hub!

Key Responsibilities

• Ensuring the smooth operation of the shop, and the ReActon Standard Operating procedures and Policies are adhered to

• Assessing the stock that comes into the shop and its suitability for sale.

• Requesting more stock and items for delivery partners to repair when needed

• Pricing and displaying stock in the shop.

• Serving customers and building relationships, including support and sales advice to ensure repeat custom.

• Researching items to understand stock value.

• Working with Hub Manager to deliver online selling.

• Posting items online

• Coordinating collections and delivery of items

• Merchandising of stock and ensuring that we do not sell prohibited items.

• Working with the wider team to create an understanding of what works well in the shop and what we are unable to sell.

• Ensuring the highest standards of housekeeping and cleanliness are upheld within the shop.

• Maintaining the security of the shop premises, stock and all shop monies

• Completing and submitting all necessary paperwork to the Management team

• Any other duties required to achieve the smooth and profitable running of the shop

• Reporting to the Shop Supervisor.

• Being responsible for the shop in the Supervisor’s absence

• Provide support to Delivery Partners delivering training and skills onsite

• Ensuring learners are made aware of H&S of the site

• Ensuring learners are guided to the correct places onsite

• Addressing any issues that arise through the training and education courses being offered onsite

Skills

• Confident and positive communicator with individuals from all walks of life.
• Ability to follow procedures relating to sale of goods and dealing with returned products.
• Aptitude to influence customers’ purchasing decisions by providing accurate guidance on product and price comparisons
• Competency to use a variety of sales techniques
• Ability to help match products to the customers’ needs.
• Talent to distinguish between sellable reusable items and waste.
• An eye for quality products and ability to price second hand goods.
• Creativity to market and display products to encourage sales.
• Behaviours: If you are an enthusiastic, hardworking team player with a love for recycling and upcycling this could be the job for you.

Knowledge:

• Understanding the principles of supporting the overall financial performance of the re-use shops.

• Knowledge of how to maintain appropriate levels of the right stock to meet customer demand.

• Familiarity with health and safety and trading standards and other relevant legislation.

• Awareness and understanding of equality and diversity.

• Awareness of how to take responsible decisions to minimise negative effects on the environment in all work activities.

• Who we are

• At SUEZ the efficient and sustainable management of resources around the UK is at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world. With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services.

• We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.

• NO AGENCIES PLEASE

• Closing Date

• 26/10/2026

• Once we have sufficient applicants we withhold the right to close job vacancies early.

• Apply now

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