About this role
Overview
Coordinates and oversees daily workflow using assigned administrative and information technology systems to ensure the timely and accurate interpretation and communication of radiology studies.
Responsibilities
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Coordinates, monitors and supports the real-time workflow of radiology studies between D-H radiologists, ordering providers and contracted facilities.
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Using various IT systems, trouble-shoots and resolves issues related to image movement between facilities.
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Perform Help Desk functions for IT related issues within the department and will triage appropriately
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Facilitates the clinical communication between Radiologists and ordering providers to ensure clinical practice and American College of Radiology guidelines are met.
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Coordinates the timely protocoling of exams from contracted facilities.
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Responsible for creating and disseminating quality and performance reports to multiple organizations served by the department.
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Responsible for benchmarking and reporting departmental performance against our contractual commitments.
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All other duties as assigned
Qualifications
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Associates degree preferred with two years of experience working within an office environment or customer service.
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Must have excellent spelling and typing skills.
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Must be able to communicate tactfully with a broad spectrum of professionals including physicians, nurses, technologists and administrative staff.
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Must be comfortable working in a high-volume, fast paced environment.
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Must be able to independently prioritize and re-prioritize a time-sensitive workload.
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Knowledge of word processing and ability to quickly learn new Information Technology systems.
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Knowledge of basic medical terminology preferred.
Required Licensure/Certifications
- None