About this role

R&D Coordinator

Core Accountability

Lead two multidisciplinary teams end to end

Direct and coordinate two R&D teams comprising developers, DBA, Scrum Master, and quality assurance professionals.
Create one shared plan and clear accountability across analysis, development, testing, release readiness, and follow-up.
Ensure work does not stall between functions and that ownership remains clear until the expected outcome is achieved.
Balance delivery commitments, product health, technical needs, client impact, and team capacity.

Plan and deliver predictably

Translate approved priorities into executable delivery plans with clear scope, sequencing, dependencies, risks, and ownership.
Maintain realistic capacity plans for both teams and make trade-offs visible before commitments are made.
Monitor progress, identify variance early, and lead corrective action when quality, scope, schedule, or capacity is at risk.

Own quality throughout the lifecycle

Make quality a shared responsibility from requirements and design through development, validation, release, and production follow-up.
Ensure appropriate test planning, defect triage, root-cause analysis, regression coverage, and release-readiness decisions.
Promote documentation of defects, expected behaviour, technical decisions, and reusable test scenarios.
Use recurring defects and production issues to drive systemic improvements in engineering and quality practices.

Lead people and build capability

Set clear expectations and measurable objectives for team members and reinforce individual and collective accountability.
Coach employees through regular feedback, development plans, and direct support when performance or role clarity needs improvement.
Build collaboration across disciplines while maintaining high standards for ownership, quality, and execution.

Improve Abilis R&D operations

Help standardize practical R&D processes, working agreements, documentation, and delivery controls across both teams.
Define and monitor a concise set of indicators covering predictability, capacity, quality, flow, and product outcomes.
Identify repeated delays, bottlenecks, rework, and manual handoffs, then lead corrective improvements.
Support the adoption of AI-assisted tools where they create measurable value.

Collaborate across the business

Work closely with Product Management and the directors to confirm priorities, scope, acceptance expectations, and roadmap alignment before execution.
Coordinate with Operations, Support, Professional Services, DevOps, and other stakeholders on incidents, dependencies, release readiness, and client impact.
Communicate risks, decisions, changes, and required actions in a direct and timely manner.

What Success Looks Like

Clients are satisfied because commitments are delivered on time and with consistent quality.
Both teams operate with clear priorities, ownership, capacity, and delivery commitments.
Risks, blockers, dependencies, and quality concerns are identified early and acted on quickly.
Releases are supported by clear readiness criteria, appropriate validation, and documented decisions.
Team performance improves through measurable process changes, coaching, and stronger accountability.
Stakeholders have a reliable and transparent view of progress, trade-offs, and expected outcomes.
Salary Range: 80k 95k

Candidate Profile

Proven leadership skills with the ability to manage multidisciplinary teams in a fast-paced, evolving environment.
Strong expertise in project management, collaboration tools, and agile methodologies.
Strong focus on quality, customer outcomes, operational excellence, and the continuous improvement of processes and ways of working.
Experience with AI-assisted software development.
Clear, direct communication skills and the ability to align technical and non-technical stakeholders.

Only selected candidates will be contacted.

Harris is committed to an Employment Equity Program and encourages applications from members of designated groups, including women, persons with disabilities, Indigenous peoples, and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available upon request.

Harris’ Talent Acquisition team does not use text messages to communicate with candidates or request confidential information. We encourage all candidates to apply directly to posted positions. Candidates who meet the required qualifications will be contacted for an interview by either a Harris hiring manager or a member of the Talent Acquisition team.

Abous Us

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries.

We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work.

Equal Oppurtunity

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants who require a reasonable accommodation due to a disability may contact us by email. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster

EO 13496: Notification of Employee Rights under Federal Labor Laws

Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.

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R&D Coordinator

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