Quote and Tender Specialist (all genders) 80% Teilzeit-Stelle

Quote and Tender Specialist (all genders) 80% Teilzeit-Stelle

Overview

The role covers the full operative and administrative management of service contracts and the creation of contract offers. It combines contract management, direct customer communication, commercial calculation and tender support. The position works closely with the Service and Account Managers as well as with the DACH Backoffice Team. 80% part-time.

1. Service contract management

• Contract review: input and control of completed service contracts in SMAX and SAP.
• Contract renewals: annual update and renewal of all service contracts for the upcoming contract year in consultation with the end customer.
• Warranty management: maintenance of warranty contracts and management of provisions and costs.
• Contract invoicing: complete commercial processing and billing of all service contracts.
• Contract mutations: adjustments for site changes, new or decommissioned systems and price adjustments.
• Maintenance planning: planning of maintenance according to contract services and upgrade planning (ISA contracts).

2. Customer communication

• End-customer advisory: direct communication with end customers in German and French.
• Ensure professional service-oriented support and clarification of contract-related questions.

3. Tender & offer management

• Tender: analysis of tender requirements, terms and specifications. Answering contractual and service technical questions.
• Calculation: accurate cost and price calculation considering all relevant variables to create competitive offers.

4. Requirements & competencies

• Experience in contract management, ideally in a technical service environment.
• Good knowledge of SAP and SMAX.
• Understanding of commercial calculations and bid processes.
• Experience with tenders.

5. Language

• German C1
• French B2–C1

6. Personal

• High accuracy and structured work style.
• Strong communication skills and customer orientation.
• Ability to present complex contract details understandably.
• Team player, proactive and resilient.

Compensation & benefits The annual base salary for this position lies between 60,000 to 108,000 Swiss Francs for part-time 80%. The exact amount within this range is determined based on skills, relevant experience and responsibilities, and internal equity and local market conditions. For this position there is a variable compensation in the form of a Short Term Incentive, linked to individual performance and company results. We will explain the full compensation concept during the application process.

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