About this role
QuickBooks Software Customer Support - REMOTE
United States
Customer Service
Contract
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Responsibilities
- Assist QuickBooks customers with questions about QuickBooks Online Advanced, Payroll and Payments. In this role, you’ll provide guidance, troubleshoot issues, and help customers navigate the platform to find the right solutions. Proficiency in QuickBooks required.
Call types can include:
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Software functionality and navigation
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Account management
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QuickBooks Online Payments
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Payroll support
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Troubleshooting and resolving customer issues
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Guidance on relevant QuickBooks products (cross-selling when applicable)
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Why Become a Working Solutions PRO?
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Work from Home: Ditch the commute and enjoy the comfort of home.
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Flexible Hours: Set your own schedule and work when it's convenient for you.
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Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
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Supportive Environment: We’re here to help every step of the way!