Quality Technician III

Job title: Quality Technician III

About the Role Well-defined, detail-oriented Quality Technician III within the Watts tekmar Quality team. This role drives continuous improvement and ensures compliance with internal standards and customer requirements, with a strong focus on reducing NCRs and customer claims while supporting production in maintaining high quality standards.

What You'll Do

• Analyze and identify trends in product nonconformance (NCRs and RMAs) to drive root cause investigations and implement effective corrective actions, ensuring comprehensive 8D documentation.
• Collaborate with Quality and Manufacturing Engineering to review/revise New Product Development (APQP realization: DFM, FMEA), PPAP/FAI processes to uphold quality standards.
• Participate in Material Review Board activities to ensure accurate NCR and scrap data, driving actions to reduce waste and improve cost-efficiency.
• Prepare and present reports on supplier quality performance, production quality performance, and customer quality data with the Quality Manager.
• Support Production and Manufacturing Engineering in developing/maintaining Quality Acceptance Criteria Standards and train Operations staff.
• Work with cross-functional teams (Engineering, Planning, Operations, and other manufacturing functions).
• Review and act on Return Material Authorization (RMA) records in IFS daily and communicate with customers regarding product returns.
• Initiate corrective action requests to suppliers (SCAR) when nonconforming material is identified, ensuring proper closure with documentation.
• Conduct process, product, and system internal audits per annual internal audit program.
• Create/update quality documentation (SOPs, work instructions, control plans) to ensure proper release and training.
• Support Material Inspections and dispositions; assist with continuous improvement activities.
• Take on additional projects/duties as assigned by Quality Manager or management.
• Role emphasizes Watts values: integrity, accountability, continuous improvement & transparency; no travel requirements.

What We're Looking For

• Electronic Engineering Technical Diploma, or Industrial/Mechanical Engineering Technical Diploma.
• 3+ years of electronic / quality control experience.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices.
• Ability to establish employment eligibility and complete background checks (reference and national criminal record).

Nice to Have

• Analytical and critical thinking; problem-solving methodologies.
• Statistical analysis and quality standards knowledge.
• Self-starter with teamwork/adaptability.
• Effective communication to supervisors and peers; initiative for positive change.
• Drive for results; focus on on-time delivery with high quality.

Compensation & Benefits

• Salary information not disclosed.
• Working conditions: on-site at a manufacturing facility in Vernon, BC (Monday – Friday); majority of duties in an office environment with occasional presence on the manufacturing floor and required PPE.