About this role
GWD Quality Technician 1Job Description:
The Repair/Recon Quality Technician 1 is responsible for following procedures to ensure part and material conformance per specifications utilizing safety standards as required. The Repair/Recon Quality Technician will demonstrate expert knowledge in multiple disciplines including but not limited to Auditing, Warranty Analysis, and Tool Repair process.
Duties and Responsibilities
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Operate lab equipment, tools, presses and gauges properly, following all safety requirements in the work area
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Manage quality collections and ensure all tools are collected correctly and efficiently
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Ensure quality areas are clean and meet 5s standards
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Manage recordkeeping and update records on system, maintain receiving files and records
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Perform workplace audits with documented results
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Perform fixture audits to ensure facility is adequately stocked
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Daily inspect all quality scrap repair parts from tech benches
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Maintain quality collection list (collect, box, ship, track, etc.)
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Control scrapped or rejected parts until disposition is determined
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Prepare batteries for recycling once they have been evaluated
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Evaluate failed batteries and track data for Quality team
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Provide floor support for technicians experiencing quality issues
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Perform and track RBR tool functional reviews
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Take appropriate corrective action for continuous quality improvement and customer satisfaction
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Know and practice the 5 S’s for industrial housekeeping
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Test, Inspect, and identify Milwaukee Tool products that do not adhere to Quality standards
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Ability to Identify symptoms of broken or non-conforming parts and investigate root cause.
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Troubleshoot issues mechanical in nature to help identify root causes
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Collect and communicate data through a variety of software and user interfaces including MS Excel, Quality Management (HQMS) and other Database data entry.
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Proficient at reading, comprehending, and executing actions of work instructions.
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Understand and utilize Technical Problem-Solving methods to work through problems or issues.
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Perform support activities of the Quality/Reliability team as needed
Physical Demands
- Repetitive motion
- Must be able to lift up to 40 pounds
Education and Experience Requirements:
- High School or GED diploma required
- Associate’s Degree with a technical focus (CAD, Construction Mgmt., Eng. Tech, etc.) preferred
- Technical certification is preferred
- Quality assurance or quality control experience required
- Vendor/supplier relations experience helpful
- Computer experience required
- Experience using SPC techniques helpful
- Excellent organizational skills required
- Ability to perform work per instructions in a timely manner and with limited supervision
- Able to react to change effectively, handle other tasks and shifts as assigned
Milwaukee Tool is an equal opportunity employer.