About this role
Job title: Quality Support Specialist
About the Role The Quality Support Specialist provides operational support for Quality and Patient Safety compliance functions, coordinating daily activities and maintaining documentation to ensure efficient department operations and regulatory readiness at Bay Area Hospital.
What You'll Do
- Provide operational and administrative support to the Quality department, ensuring efficient day-to-day workflow.
- Coordinate and maintain quality tracking systems, logs, and databases for audits, incidents, and performance metrics.
- Assist with data entry, report preparation, and distribution of routine and ad hoc quality reports.
- Support regulatory readiness by organizing documentation, maintaining files, and tracking compliance requirements.
- Schedule and coordinate meetings, prepare agendas, and document meeting minutes for quality, safety, and compliance committees.
- Track action items from meetings, audits, and improvement plans and follow up with departments for completion.
- Assist with incident reporting processes by monitoring submissions, ensuring completeness, and routing for appropriate follow-up.
- Maintain document control for policies, procedures, and quality-related materials, including formatting and version tracking.
- Serve as a point of contact for internal inquiries related to quality processes, documentation, and reporting tools.
- Coordinate audits and reviews by preparing materials, gathering data, and supporting logistics.
- Assist in onboarding and training coordination related to quality systems and processes.
- Organize and maintain confidential files, including quality reviews and regulatory documentation.
- Support communication and distribution of quality updates, reports, and department information.
- Provide cross-coverage and operational support to ensure continuity of department functions.
- Perform other duties as assigned.