Quality Supervisor

Job title: Quality Supervisor

About the Role The Quality Supervisor leads key quality personnel (calibration, source inspection, and quality/document control) in an aerospace casting environment, ensuring accountability, performance, and alignment with organizational objectives. The role actively drives continuous improvement initiatives and supports operational excellence across the quality function, serving as the primary quality liaison for assigned customers and ensuring compliance with aerospace standards.

What You'll Do

• Supervise and provide direction to quality personnel, ensuring accountability for assigned duties, deadlines, and quality standards; provide coaching, training, and performance feedback; prioritize workload and resources to meet production and customer requirements.
• Oversee Inspection & Shipping Quality: ensure source inspectors verify shipped parts meet customer requirements; enforce accuracy and completeness of shipping documentation and certification packages; hold inspectors accountable for compliance and performance; support shipping operations during downtime or peak periods to maintain workflow.
• Manage Document Control & Quality Administration: oversee document control processes; ensure proper control, review, and distribution of quality documentation, procedures, and records; drive standardization and simplification of quality administrative tasks; maintain AS9100 compliance.
• Serve as Customer Quality Interface: act as primary quality contact for assigned customer(s); respond to customer requests for CARs/SCARs and inquiries; lead root cause analysis and corrective/preventive actions; communicate customer requirements and expectations; track and report on customer quality performance metrics.
• Lead Corrective Action & Continuous Improvement: drive internal corrective actions for nonconformances; facilitate structured problem-solving using 8D, RCCA, or similar methodologies; identify trends and opportunities for systemic improvements; lead and support continuous process improvement initiatives to enhance product quality and efficiency.

What We're Looking For

• Bachelor’s degree in Quality, Engineering, or related field (or equivalent experience).
• 3–5+ years of relevant experience.