Quality Manager

Job title: Quality Manager

About the Role The Quality Manager leads the Quality Management System (QMS) to ensure products, processes, and suppliers meet internal, customer, and regulatory requirements. This role owns ISO compliance, audit readiness, supplier quality performance, and continuous improvement initiatives across the organization.

What You'll Do

• Quality Management System (QMS): Develop, implement, and maintain the QMS in compliance with ISO 9001 and applicable standards; establish and monitor quality objectives and KPIs; monitor supplier performance (PPM, OTD, scorecards); reduce nonconforming material; improve product reliability and customer quality metrics; maintain control documents, records, and quality procedures; ensure effective control and disposition of nonconforming products; lead Corrective and Preventative Action (CAPA) processes, measured on effectiveness and closure rate.
• ISO Compliance & Audit Leadership: Serve as the primary owner of ISO certification and compliance programs; plan and execute internal audit programs; lead external audits (ISO, customer, regulatory bodies); act as the main point of contact for auditors; ensure timely closure of audit findings and nonconformances; maintain audit schedules, documentation, and compliance records; drive audit readiness across all functions.
• Supplier Development & Performance Management: Develop and execute supplier quality and development strategies; establish and manage supplier scorecards tracking; lead supplier audits and capability assessments; drive supplier corrective actions and performance improvements; conduct Quarterly Business Reviews (QBRs) with key suppliers; segment suppliers and implement targeted development plans; manage supplier risk (quality, capacity, single source).
• Cross-Functional Quality Leadership: Collaborate with Engineering, Manufacturing, Purchasing, and Service teams to resolve quality issues; support new product development with quality planning and risk analysis; drive root cause analysis using structured methodologies; promote Lean Manufacturing and Six Sigma initiatives.
• Compliance & Certification: Manage product certification requirements and documentation; ensure compliance with regulatory and industry standards; maintain readiness for customers and regulatory inspection.

What We're Looking For

• Bachelor’s degree in engineering, quality, manufacturing, or related field preferred.
• Minimum 5 years of manufacturing experience with quality responsibility.
• Experience managing ISO 9001 or equivalent QMS.
• Experience leading internal and external audits.
• Strong analytical and problem-solving skills.
• Experience in supplier quality and development.