Quality Manager Individual contributor

Quality Manager Individual contributor

Job Purpose

• Responsible for managing Quality Management Systems, product & process quality, customer quality, and supplier quality for Dana TM4 electric drive system operations. Ensures compliance to global standards and supports continuous improvement across manufacturing processes.

Job Duties and Responsibilities

• Ensure end-to-end QMS compliance as per IATF 16949, ISO 9001, ISO 14001 & ISO 45001.
• Support quality systems for e-motors, inverters, gearboxes, stator/rotor assemblies, machining & e-drive assembly.
• Lead APQP, PPAP, FMEA, MSA, SPC and core tool deployment for NPD & engineering changes.
• Drive internal/process audits, VDA 6.3, customer audits & certification audits; ensure timely CAPA closure.
• Manage customer quality performance, handle complaints using 8D/RCA, and drive PPM reduction.
• Ensure supplier quality through incoming inspection, supplier audits, PPAP validation & escalations.
• Support MAFACT, TQM, 5S, Kaizen, Poka-Yoke and continuous improvement initiatives.
• Ensure robust control plans, PFMEA, process controls for winding, balancing, machining, assembly & testing operations.
• Collaborate with Engineering, ME, Production, Supplier Development & Program teams to meet launch and customer quality requirements.
• Track and report Quality KPIs (PPM, COPQ, FTR, defects, complaints) and support data-driven reviews (MRM/QBR).

Education and Qualifications

• Bachelor’s Degree in Engineering – Mechanical / Electrical / Electronics / Automobile (mandatory).
• Master’s Degree in Engineering or MBA (Operations/Quality) – preferred.
• Certified in IATF 16949 Core Tools, Lead Auditor (IATF/ISO) – added advantage.

Skills and Competencies

• 15–17 years of experience in automotive / EV manufacturing quality.
• Hands-on experience in e-Motor, inverter, gearbox, or powertrain manufacturing preferred.
• Strong background in APQP, PPAP, FMEA, MSA, SPC, control plans, CAPA, 8D.
• Experience in NPI, DV/PV validation, line quality, torque control, testing & traceability.
• Exposure to VDA 6.3, customer audits & supplier quality processes.

Technical Skills

• Deep understanding of IATF 16949 & ISO standards.
• Expertise in Core Tools (FMEA, Control Plans, MSA, SPC, APQP, PPAP).
• Knowledge of stator winding, rotor balancing, machining, assembly & testing processes.
• Proficiency in problem-solving tools – 8D, RCA (5 Why, Fishbone, Fault Tree).
• Understanding of MAFACT, TQM, Poka-Yoke, Kaizen, 5S.
• Ability to manage customer qu