Quality Engineer

About the Role The Quality Engineer serves as a technical, subject‑matter expert and key contributor, partnering cross‑functionally to strengthen the Quality Business System across Production Quality, Supplier Quality, and Continuous Improvement. This on‑site role reports to the Quality Manager and is based in Export, PA with up to 25% domestic travel. What You'll Do

• Lead customer quality issue resolution, including root cause analysis and corrective action.
• Manage customer quality programs with professional customer communication; track, trend, and report on customer quality data; drive global resolution of quality issues and elevate customer interaction standards; serve as a cross‑functional liaison on key quality assurance issues; utilize RCCA tracking systems to maintain a credible corrective action board; support Tiered Daily Management and Continuous Improvement Operating Systems.
• Maintain control of the MRB process and non‑conforming material; identify production‑driven customer issues and implement preventive controls; implement error‑proofing methodologies across manufacturing; execute layered processes and product audits to ensure quality performance.
• Provide timely, detailed feedback to suppliers and partner with Corporate Supplier Quality to identify opportunities and manage supplier improvement initiatives.
• Support customer, agency, and internal audits; maintain site certifications and audit readiness; advance quality tools including RCCA, PPAP, gage R&R, SPC, and process controls; support the Corporate Quality Operating System including MOR analysis and reporting, data integrity and reporting, and annual/strategic planning.
• Demonstrate commitment to Watts’ values and quality principles while maintaining strong relationships with customers and suppliers. What We're Looking For
• Bachelor’s degree in engineering, manufacturing, or a related technical/business field; diverse background including experience in engineering, manufacturing, supply chain, and facilities.
• Results‑driven, competitive, and able to handle ambiguity; project management experience required.
• 5+ years of experience applying Total Quality concepts (root cause excellence, project management excellence, PPAP) in a manufacturing environment.
• 5+ years of quality leadership experience (direct or indirect).
• Expertise in New Product Development processes; experience in implementing SPC and advanced analytical techniques.
• Comprehensive knowledge of engineering, Lean, Six Sigma, and quality principles; ability to interface effectively with customers and suppliers.
• Strong organizational skills, attention to detail; ability to read and interpret manufactured parts drawings; experience with metrology and calibration; knowledge of applicable laws, codes, regulations, and safety practices.
• Eligibility to work in the United States and willingness to undergo background checks and pre‑employment testing. Nice to Have
• Lean Six Sigma Black Belt Certification preferred.
• PMP Certification.
• Certified ISO Auditor or ISO Lead Auditor is a plus. Compensation & Benefits
• Salary not disclosed; benefits and other details not specified.