Quality Engineer

Overview

The Quality Engineer will be responsible for supporting and improving quality performance across manufacturing processes, ensuring products and processes meet customer requirements, internal standards, and regulatory expectations. This role will work closely with production, engineering, and operational teams to investigate quality issues, drive root cause analysis, implement corrective and preventive actions, and support continuous improvement across the site.

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

Responsibilities

• Lead and support investigations into customer complaints, internal non-conformances, process failures, and product quality concerns. This includes direct interaction with customers at Morgan and potentially at the Customer’s facilities when required.

• Carry out root cause analysis and coordinate effective corrective and preventive actions to prevent recurrence.

• Monitor and analyse quality data, identifying trends, risks, and opportunities for improvement.

• Support the development, review, and improvement of quality procedures, inspection standards, control plans, and process documentation.

• Work closely with production, engineering, and operations teams to improve process capability, product consistency, and right-first-time performance.

• Support external audits and conduct internal audits, ensuring actions are completed effectively and quality management system requirements are maintained.

• Liaise with customers, suppliers, and internal stakeholders on quality issues, technical queries, and improvement actions where required.

• Promote a culture of quality, ownership, and continuous improvement across the manufacturing environment.

Qualifications

• Previous experience in a quality engineering, manufacturing engineering, or technical quality role within a manufacturing environment.

• Good understanding of quality management systems, audit requirements and document control methodology.

• Good understanding of inspection methods, measurement techniques and manufacturing process controls.

• Confident in root cause analysis, corrective action management, and structured problem-solving techniques- including leading those activities

• Practical experience with Statistical Process Control (SPC)

• Ability to interpret technical drawings, specifications, inspection results, and quality data.

• Strong attention to detail with the ability to maintain accurate records, reports, and quality documentation.

• Excellent communication and influencing skills, with the ability to work effectively with production, engineering, customers, and suppliers.

• Proactive problem-solving approach with the ability to manage priorities and drive continuous improvement in a fast-paced environment.

• Morgan Advanced Materials is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, religion, gender, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other legally protected status. Ind-1