About this role
Location: Monterrey, Nuevo Leon, Mexico Department: Manufacturing Nemak is dedicated to developing technological solutions that make sustainable mobility possible.
We are committed to working together across disciplines to drive innovation and to shape the future of automotive lightweighting.
Quality Engineer I
Objective
Serve as the primary liaison between Nemak and customer manufacturing facilities, ensuring customer satisfaction through effective quality management, problem resolution, and operational support. This position represents Nemak on-site at customer locations, proactively identifying, containing, and resolving quality concerns while maintaining strong customer relationships and supporting continuous improvement initiatives.
Main Responsibilities
- Act as the primary contact with customer Manufacturing, Quality, and Engineering teams.
- Monitor product quality performance and customer metrics to identify risks and prevent non-conforming material from reaching production.
- Conduct daily inspections of customer plant areas, including production lines, quality areas, quarantine zones, and scrap locations.
- Investigate and manage quality concerns, documenting findings, coordinating containment activities, and escalating issues when required.
- Communicate customer concerns, inventory status, quality issues, and operational risks to Nemak teams through established reporting channels.
- Lead and support problem-solving activities utilizing customer and Nemak