Quality Director, EII

Job title: Quality Director, EII

About the Role Quality Director, EII will lead the overall Quality strategy, systems, and performance across Littelfuse's EII manufacturing sites. This role partners with Operations, Engineering, Supply Chain, Customer Quality, Product Development, and global leadership to establish a culture of quality excellence while supporting business growth, operational efficiency, and customer expectations.

What You'll Do

• Develop and execute the Quality strategy aligned with business and operational objectives.
• Lead and mentor Quality teams across multiple manufacturing sites in Mexico.
• Drive a culture focused on accountability, customer satisfaction, operational excellence, and continuous improvement.
• Establish standardized quality systems, metrics, and governance processes across sites.
• Partner with global and regional leadership teams to align quality priorities and initiatives.
• Ensure effective implementation and maintenance of Quality Management Systems (QMS) and compliance with applicable standards and customer requirements.
• Drive improvements in key quality metrics including PPM, COPQ, customer complaints, scrap, rework, and audit performance.
• Lead root cause analysis and corrective/preventive action processes for major quality issues.
• Support new product introduction (NPI) activities to ensure quality readiness and successful launches.
• Collaborate with Operations and Engineering teams to improve process capability and manufacturing performance.
• Serve as a key escalation point for critical customer quality concerns.
• Strengthen customer relationships through proactive communication and effective issue resolution.
• Partner with Supplier Quality teams to improve supplier performance, risk mitigation, and incoming quality.
• Support customer audits, certifications, and regulatory compliance activities.
• Drive continuous improvement initiatives utilizing Lean, Six Sigma, and problem-solving methodologies.
• Ensure compliance with ISO/IATF and applicable regulatory standards.
• Lead internal and external audits and ensure timely closure of findings.
• Monitor quality trends and implement preventive strategies to reduce operational risk.