About this role
About the Role
The Quality Control Auditor ensures processed materials meet company quality standards, client-specific requirements, and applicable USPS regulations. This role conducts quality inspections, documents issues, and provides feedback to support production and process improvement, working closely with shift supervisors to address quality concerns and ensure procedures are followed.
What You'll Do
- Audit work performed in both Digital Print and Lettershop.
- Provide feedback to employees and supervisors on quality audit checks.
- Report all quality problems into the QC module in DirectLink.
- Identify and actively solve problems discovered during inspection.
- Maintain and report records related to Errors and On-Time Delivery; participate in analysis and help develop processes to address where appropriate.
- Assist with the reprint and accountability process.
- Enter deficiencies in the verification process into Quality Issues log in Direct Link (ERP / MIS).
- What We're Looking For
- Inspection or quality experience preferred in print/mail environment.
- High School Diploma, GED, or equivalent.
- Proficiency in Microsoft Office; ability to read, analyze, and interpret technical procedures.
- Good verbal and written communication skills.
- Aptitude in decision-making with a very high level of attention to detail.
- Ability to navigate computer and network locations.
- Compensation & Benefits
- Starting pay: $19.00 per hour, based on experience/skills.
- Benefits include medical, dental, and vision insurance, and a competitive 401K.
- Work hours: 3am–3pm Sunday–Tuesday, every other Wednesday, with OT when needed.
- Location: Bolingbrook, IL (on-site).