About this role
Ascentech Services Limited - Quality Assurance Executive
Job Title: Quality Assurance Executive
Location: Lagos
Employment Type: Full-time
Job Description
- Support the QA Manager in implementing and maintaining quality assurance activities, including complaint management, GDP/QMS training, documentation, investigations, CAPAs, change controls, recalls, and audits. Ensure compliance with Nigerian regulatory requirements and approved procedures.
Responsibilities
Complaint Management:
- Receive, log, assess, track, and maintain complaint records.
- Coordinate investigations with relevant departments.
- Analyse complaint data, prepare reports, and escalate serious issues.
Training & Documentation:
- Maintain GDP/QMS training matrix; coordinate induction and refresher training.
- Develop and maintain training materials and records; monitor completion.
- Prepare, review, and maintain quality records, trackers, and reports.
- Ensure documentation accuracy, completeness, and data integrity.
QMS Support:
- Coordinate investigations, root-cause analysis, and CAPA development and closure.
- Support deviations, change controls, risk assessments, and recalls.
- Review records for adequacy; monitor actions for timely completion.
- Participate in internal audits and regulatory inspection preparations.
Stakeholder & Compliance Support:
- Maintain relationships with internal teams, principals, customers, and regulators.
- Provide QA guidance to junior staff and operational teams.
- Maintain confidentiality and integrity of quality information.
Requirements
- Education: Bachelor's in Pharmacy (B.Pharm) with valid PCN registration.
- Experience: 5–8 years in pharmaceutical quality assurance.
- Experience must include: Complaint Management, Investigations, CAPAs, Change Controls, Recalls, GDP/QMS training, Documentation, Audits, and Regulatory Inspections.
- Skills: Knowledge of Nigerian pharmaceutical regulations, GDP, WHO guidelines; proficiency in MS Office and quality systems; strong attention to detail, communication, and problem-solving.
Application Closing Date
Not Specified.