Quality Assurance Associate

Lily Hospitals Ltd

Lily hospitals Ltd, established since 1986 remains one of the foremost hospitals in Nigeria and within the South-South region of the country. It is the first private hospital in Nigeria to achieve ISO 9001:2000 quality management system certification from the Standards Organization of Nigeria (SON). Also we areconsistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics.

At Lily hospitals, weare consistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics. running residency training programs in family medicine and radiology. Lily Hospitals is also involved in housemanship training, internship training in Pharmacy and Radiology. We have multiple locations in Benin, Warri, Okuokoko etc.

We are recruiting to fill the position below:

Job Title: Quality Assurance Associate

Location: Warri, Delta

Employment Type: Full-time

Job Description

• We are seeking a detail-oriented Quality Assurance Associate to support the implementation and monitoring of quality systems, internal controls, and compliance frameworks across hospital operations.

Key Responsibilities

• Conduct routine risk assessments and support implementation of mitigation actions.
• Monitor compliance with internal controls, SOPs, and regulatory standards.
• Perform internal process audits, spot checks, and compliance reviews.
• Support quality improvement initiatives across departments.
• Review incidents, complaints, and near-miss reports and support resolution tracking.
• Assist in development and review of policies, SOPs, and control frameworks.
• Monitor outsourced service performance and compliance.
• Conduct environmental, hygiene, and safety compliance checks.
• Support implementation of ISO, COHSASA, Kaizen, and DMAIC standards.
• Ensure compliance with NDPR and other applicable regulations.
• Support internal customer satisfaction surveys and reporting.
• Provide support in training staff on QA and internal control processes.

Requirements

• Bachelor’s degree in any science related discipline.

• 1-3 years’ experience in quality assurance, internal control, audit, or healthcare compliance.

• Understanding of ISO standards and healthcare accreditation systems is an advantage.

• Strong analytical, documentation, and reporting skills.

• High attention to detail and integrity.

• Good communication and interpersonal skills.

• Why Join Us?

• Competitive remuneration package

• Exposure to international healthcare standards and compliance frameworks.

• Health Insurance Coverage

• Career growth in quality assurance and internal control.

• Supportive and multidisciplinary work environment.

Application Closing Date

28th October, 2026.