Quality Assurance Analyst

Job title: Quality Assurance Analyst

About the Role As a Quality Assurance Analyst at Zebra, you will design, develop, and execute automated and manual tests to ensure the quality, reliability, and performance of enterprise applications. This role places a strong emphasis on test automation using Tricentis Tosca and requires collaboration with business analysts, developers, product owners, and other QA teammates to validate requirements and deliver high-quality software.

What You'll Do

• Develop, maintain, and execute automated test scripts using Tricentis Tosca for functional, regression, integration, and end-to-end testing.
• Create and execute manual test cases where automation isn’t practical.
• Analyze business, functional, and technical requirements and translate them into comprehensive test scenarios and test cases.
• Participate in sprint planning, backlog refinement, and project review sessions to ensure quality requirements are properly addressed.
• Perform functional, system, integration, regression, and user acceptance testing activities.
• Design reusable automation components and optimize Tosca-based frameworks for scalability and maintainability.
• Execute automation suites as part of release validation and production readiness activities.
• Identify, document, track, and validate software defects through resolution.
• Support CI/CD and continuous testing initiatives by integrating automated testing into deployment pipelines.
• Develop and maintain test data required for test execution.
• Collaborate with business users, developers, architects, and analysts to understand application behavior and business processes.
• Generate testing metrics, test execution reports, and quality dashboards; maintain quality visibility.
• Support troubleshooting and root cause analysis; identify opportunities to improve automation coverage and processes.
• Participate in peer reviews of test cases and automation scripts.
• Validate integrations between enterprise applications and supporting systems.

What We're Looking For

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 3+ years of experience in Software Quality Assurance and Testing.
• 3+ years of hands-on test automation experience using Tricentis Tosca.
• Strong understanding of software testing methodologies, test design techniques, and QA best practices.
• Experience creating automated test cases from business and functional requirements.
• Experience with regression, integration, end-to-end, smoke, and system testing.
• Experience with defect tracking and test management tools such as JIRA, Azure DevOps, HP ALM, or similar platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in Agile and hybrid development environments.
• Experience validating data across front-end and back-end systems.
• Strong attention to detail and commitment to delivering high-quality software solutions.

Test Automation Skills (Required)

• Tricentis Tosca Expertise: advanced hands-on experience with model-based test automation, module creation and maintenance, test case design, Test Data Service (TDS), execution lists, requirements traceability, risk-based testing, API and web service testing, distributed execution.
• Experience developing and maintaining large-scale automated regression suites.
• Ability to troubleshoot and optimize unstable automation scripts.
• Experience integrating Tosca automation within CI/CD pipelines.
• Experience with automation reporting and quality metrics.
• Experience validating web, desktop, API, and enterprise applications using Tosca.
• Ability to identify and automate high-value business processes and critical user journeys.

Additional Automation Experience

• Experience with one or more of the following tools: OpenText UFT / UFT One, Selenium, Playwright, Postman, SOAP UI.
• Familiarity with source control and DevOps tools: Git, GitHub, Azure DevOps, Jenkins.

Preferred Qualifications

• Experience testing enterprise applications such as Oracle E-Business Suite (EBS), Siebel CRM, SAP, Salesforce (SFDC).
• Experience validating end-to-end business processes across enterprise systems.
• Experience supporting enterprise application upgrades, implementations, and enhancements.
• Knowledge of API, middleware, and integration testing.
• SQL knowledge for data validation.